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Privacy Policy

Who we are

DocTrust Business Services LLC ("DocTrust", "we") operates doctrust.ae from Office 03, Ground Floor, Building 1371, Muwaileh Commercial, Sharjah, United Arab Emirates.

Information we collect

Information you give us when you contact us or use our services (name, phone, email, enquiry details and documents you share), plus basic technical data such as browser type and pages visited.

How we use it

To respond to enquiries, prepare quotes, provide the services you request, meet legal obligations and improve our website. We do not sell your personal data.

Sharing

We share information only with UAE government authorities and service providers (such as free zones, banks, translators and attestation partners) as needed to deliver the service you asked for, or when required by law.

WhatsApp enquiries

Our website forms open WhatsApp with your message pre-filled. Messages sent through WhatsApp are also subject to WhatsApp's own privacy policy.

Email copies of form enquiries

When you send an enquiry or a Cost Calculator request from our website, a copy of the details you entered is also emailed to our team so no enquiry is missed. This email is delivered through Web3Forms, a form-to-email service, which processes the data only to deliver it to us.

Website analytics

We use Google Analytics to understand how visitors use our website: pages viewed, approximate location, device type, and clicks on our phone, WhatsApp and email links. It uses cookies and does not tell us who you are. Google processes this data under its own privacy policy. You can block analytics cookies in your browser settings.

Retention & security

We keep personal data only as long as needed for the purposes above and legal requirements, and protect it with reasonable technical and organisational measures.

Your rights

You can ask to access, correct or delete your personal data by contacting info@doctrust.ae, subject to applicable UAE law, including the UAE Personal Data Protection Law.

Updates

We may update this policy. The latest version is always on this page. Last updated 17 October 2026.

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